Shipping Policy
Before finalizing your order, carefully consider your purchase decision. Should you find the need to cancel an order, we request that you do so within 24 business hours BEFORE it is sent out. Once your order has been shipped, we cannot accommodate refund requests.
1. Shipping Information
We currently ship to customers within the United States.
Estimated delivery times:
• Standard shipping: 5–10 business days
• Expedited shipping (if available): 2–5 business days
Shipping costs are calculated at checkout based on destination and order size.
Most orders include tracking information, which is emailed once your order ships.
Listed below are currently available countries and available shipping methods and times.
1.1 For these countries
Available countries include: United States, United Kingdom, Germany, France, Italy, Spain
Standard Shipping
Shipping Time: 5 – 10 Business Days
Order Value
＜ $65
≥ $65
Costs
$5
Free shipping
Express Shipping
Shipping Time: 3 – 5 Business Days
Order Value
＜$100
$100 – $199.99
$200 – $299.99
≥ $300
Costs
Coming Soon
Coming Soon
Coming Soon
Coming Soon
1.2 For these countries
Available countries include: South Africa, Peru, Colombia, Cyprus
Standard Shipping
Shipping Time: 5 – 10 Business Days
Order Value
＜ $65
≥ $65
Costs
$10
Free shipping
1.3 For the Rest Of The World
Standard Shipping
Shipping Time: 5 – 10 Business Days
Order Value
＜ $65
≥ $65
Costs
$5
Free shipping
Available countries include:
- North America: Canada, Mexico
- Europe: Netherlands, Belgium, Norway, Bulgaria, Slovakia, Denmark, Bosnia & Herzegovina, Moldova, Iceland, Latvia, Malta, Austria, Greece, Hungary, Slovenia, Montenegro, Romania, Albania, Estonia, Andorra, Monaco, Czech Republic, Croatia, Greenland, Vatican City, San Marino, Åland Islands, Liechtenstein, Finland, Ireland, Lithuania, Luxembourg, Poland, Portugal, Sweden, Switzerland
- Oceania: Australia, New Zealand, Nauru, Kiribati, Samoa, Cook Islands, Fiji
- South America: Brazil, Uruguay, Chile, Paraguay, Argentina, Guyana, French Guiana
- Asia: Singapore, Philippines, Malaysia, Brunei, South Korea, Taiwan, Thailand, India, Saudi Arabia, United Arab Emirates, China, Georgia, Uzbekistan, Jordan, Armenia, Pakistan, Lebanon, Qatar, Indonesia, Kuwait, Macao SAR, Tajikistan, Hong Kong SAR, Israel, Japan, Turkey, Vietnam
- Africa: Egypt, Algeria, Mayotte
2. Notice
- Express Shipping is only available in some countries. Please refer to 1.1.
- The Processing Time will be 1 – 2 business days after we receive your orders.
- Estimated Arrival Time = Processing Time + Shipping Time
- During peak seasons (like Mother’s Day & Christmas) shipping can take an additional 3-4 Business days.
- Due to customs policy, glue, battery, wax, or pigment may not be included in the package.
3. Orders Tracking
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier’s information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact location of your shipment, please click Track Your Order to enter your logistics number for inquiry. When your order is shipped, a delay may prevent you from viewing the logistics information immediately. Please understand.
If your order is signed for and you don’t get it, please look around your door or yard, or ask your family and neighbors. If not found, don’t hesitate to get in touch with us, we will do our best to help you.