Common queries answered
Frequently asked Questions
If you have any questions about our products or your order, you can contact our customer service team via email at [email protected].
We currently support payment by credit/debit card, Stripe, PayPal, Venmo, and WooPay.
Tracking your order is simple. Once your order ships, we’ll send you an email with your tracking details. Just click the link provided to stay up-to-date on your package’s progress.
If you still have questions or issues with your order, please contact us at [email protected].
Yes, we ship all over the world.
We offer worldwide shipping. If the order amount is more than 65 USD, the shipping fee is free. To learn more about the available countries, shipping methods, and shipping fees, please see our Shipping Policy.
The order Processing Time will be 1 – 2 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time.
Overseas deliveries can take 3-8 days. Delivery details will be provided in your confirmation email.
If you wish to change or cancel your order, please contact us within 24 hours of placing your order via email: [email protected]. We will process it ASAP after we receive your message. Please note that orders that have already been shipped cannot be changed or canceled.
We’re happy to help. Please contact our customer service team at [email protected]. We look forward to hearing from you!